We know that there is more to choosing a conference venue than just ticking all the boxes. When picking between venues, or even destinations, it can be the little things that you can’t quite put your finger on that really make all the difference.

So what are these intangibles and why are they so important?

We thought we’d ask some of our clients for their views on this, and what it was that made their recent events in Hobart so special.

We thought we’d ask some of our clients for their views on this, and what it was that made their recent events in Hobart so special.

I just wanted to say thank you to yourself and the team for all your assistance over the recent event. Everything ran extremely smoothly at the hotel which was amazing.

I appreciate everything that was done to ensure the majority of accommodation rooms were ready for delegate check-in. This made things on our end so much easier, so thank you.

The banqueting team was also amazing and everything I needed was done so quickly and with a smile.

– Project Coordinator at Solterbeck

My sincere apologies I haven’t had time to say thank you to yourself, Courtney, Shaun and Mark. 

Thank you for going the extra mile to accommodate our team. Courtney, you are a star with reservations so quick to come back and easy to accommodate to all the guests that turned up with no bookings even when you were booked. 

Mark, I have worked with you before and you are exactly the same so quick for solutions and amazing service and Shaun both true assets to the hotel. 

– Conference & Events Manager at Leading Edge Group

So what is it exactly that makes our clients say such amazing things? We did a quick poll amongst the team to see what they think the reason is:

  • Our amazing Event Coordinators and Banquets team. If you’ve been to Hobart you will definitely remember Laiyen, Courtney, Bojan, Mark and Shaun, just to name a few.
  • Service with a smile – we’re only a call away and you only have to ask once.
  • We are a team of feeders – like your tea freshly poured in a china cup? Easy. Our team will remember you from event to event and will remember the important things to ensure that’s one less thing you have to worry about. Oh, and we will remind you to eat!
  • You are important to us – one of the great things about being a smaller venue is that you won’t get lost amongst the hundreds of events that may be happening in-house that day.
  • Freight – we receive your freight AND deliver it to where it needs to go. The best bit? It’s all included in the room hire fees.
  • AV with ease – Our friends at Scene Change are based on-site in the Hotel which means that those last-minute changes are easily fixed, and without ridiculous delivery fees charged.

Need to know how to polish up on your pitch to Hobart? Let us know, we’re more than happy to tell you more. Contact us now!